FREQUENTLY ASKED QUESTIONS
How long will delivery take?
- Processing Time: 2 – 3 days. We need to ship your items from our warehouse, put your name and address on it and ship it to USPS.
- Shipping Time: 1 – 5 days via USPS FIRST CLASS MAIL to All United States.
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Please note that slower delivery may be expected when we are inundated with high-volume orders.
What exactly happens after ordering?
- You will receive an email about your order information and Order ID,
- Once Shipped, You will receive a second email contains Your Tracking Number.
Payments methods include PayPal and Credit/Debit Cards.
Why is my order Late ?
We always aim to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.
Here are some reasons your delivery may be late:
- Your order was shipped during our sales and promotions season.
- You ordered more than one product. In exceptional circumstances your order may arrive in different packages and on different dates.
- There were unpredictable circumstances beyond our control.
What if I have not received the package, or received it damaged?
Nothing to worry about, You just have to send an Email to our customer support Here ( contact@collectandwear.com ), we will do our best to resolve your issue, Your satisfaction is our topmost priority!